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Bengaluru | Chandigarh | Chennai | Gurugram | Mumbai | Navi Mumbai | Pune | Noida

Neonatal Emergency 
Transport Service

Preterm neonates

Intrauterine growth restriction

Intra or peripartum asphyxia requiring therapeutic hypothermia

Persistent respiratory distress

Meconium aspiration syndrome

Hypoxemic respiratory failure

Neonatal sepsis

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Saving new born babies in distress - on time!

Which babies benefit from neonatal transfer service?

Neonates suffering from the following conditions and requiring tertiary level care who cannot be managed optimally in the referring unit.


Recurrent hypoglycemia

Suspected congenital heart disease

Neonatal seizures

Suspected inborn errors of metabolism

Severe hyperbilirubinemia in exchange transfusion zone

Antenatally detected hydrops or severe hemolytic disease

Neonates requiring surgery

Experts leading our nicu

Dr. R Kishore Kumar

MBBS, DCH (Mysore), MD (Paed - Gold Medallist), DCH (London), MRCP (Paed), MRCPCH (UK), FRCPCH (UK), FRCPI (Dublin), FRACP (Australia), FNNFDepartment of Neonatology

Dr. Arvind Shenoi

MBBS, MD (Paediatrics), DM (Neonatology), Fellowship in Neonatology (Australia)

Dr. Vidheya Venkatesh

MBBS, FRCPCH, Neonatal and Paediatric CCT (UK) M.Phil (Cambridge University), Academic Clinical Fellow (Cambridge University and EoE deanery)

Dr. Prasanna

MBBS, DNB - Paediatrics, MRCPCH (UK), MD - Paediatrics

Dr. Deepak Vasudev Kalbigiri

MBBS, Diploma in Child Health (DCH), MRCPCH (UK)

Dr. Prashanth Kumar S

MBBS, Diploma in Child Health (DCH), DNB - Paediatrics, Fellowship in Perinatal Medicine

Get all your retrieval related queries

Dr. Vidheya Venkatesh

MBBS, FRCPCH, Neonatal and Pediatric CCT (UK), 
M.Phil (Cambridge University)
Academic Clinical Fellow (Cambridge University and EoE Deanery)

Neonatal Emergency Transport Service (NETS) – A Cloudnine Initiative, is integral to the delivery of a high quality neonatal service. A vast majority of the babies are born in places where the appropriate resources who can look after the babies is not available and therefore would need to be transferred to an appropriate care setting.

Cloudnine has been undertaking neonatal transport over the last few years although it was usually on an adhoc basis. NETS is not just a transport service, NETS provides a referral service for hospitals faced with a neonatal emergency. Discussion about children with illness or injury occurs via conference calls with a NETS consultant and other clinical experts. NETS ensures no matter where someone lives, they can be assured that their baby or child will receive the same commitment to care as if living next to a tertiary neonatal unit.

Cloudnine Hospitals Bangalore, is amongst the first who are setting up a 24X7 transport service comprising of well qualified doctor and nurse team who would be equipped in resuscitation and stabilisation and transfer of babies. With 73 beds, team of 20 Neonatologists and more than 100 specialised NICU trained Nursing staff spread

Neonatal Emergency Transport Service (NETS) – A Cloudnine Initiative

across 6 hospitals, NETS offers advanced care – ON TIME.

Critically ill new-borns are safely transported in an ambulance specially equipped to provide an intensive-care environment. This around-the-clock emergency service is operated with consultants from all the Cloudnine units in Bangalore. All the units of Cloudnine would be taking part in the senior consultant rota although the service would be based at Cloudnine Jayanagar and Cloudnine HRBR. The baby would be transferred to the nearest possible Cloudnine neonatal unit.

Our team’s philosophy is to bring the NICU to the patient, so when we arrive we may spend a considerable amount of time at the bedside with your baby. We stabilize our patients whenever possible prior to loading them for transport. We may spend time placing IVs or umbilical lines, evaluating X-rays, protecting the airway and working to provide respiratory support, in addition to providing medications to ensure your baby is stable for transport.
The Neonatal Transport Service is designed to quickly deliver critical care services by a multidisciplinary team of experts using the most advanced technology in order to provide the highest standard of care to your baby.

A male baby born at 33+2 weeks gestation at Anantpur through emergency LSCS, birth weight of 1.46 kg, had poor respiratory function. On examination, baby had imperforate anus and Tracheoesophageal Fistula and was shifted to Cloudnine Neonatal Unit for further treatment.  A multi-disciplinary approach involving neonatologist, paediatric surgeons and anaesthetists resulted in performing a staged major operation of removing the fistula, making an oesophagostomy, gastrostomy and colostomy. The baby was started on TPN and IV fluid and established feeds in 10 days and transported back to referral hospital in 14 days.

A male baby born at 25 weeks gestation at a local hospital in view of maternal eclampsia, with birth weight of 720 gms. Baby was intubated and stabilised and transferred to Cloudnine Neonatal unit. Baby had a prolonged NICU course which required different strategies of ventilation including High frequency oscillation. Baby had repeated episodes of infection which required treagment with antibiotics. Upon establishment of full feeds and the baby was finally discharged on 92 days of life.

A male baby born at 27+6 weeks gestation at a local hospital in view of severe oligohydramnios with birth weight of 1.3 kg. Baby had respiratory distress and transferred to Cloudnine Neonatal unit for further care. Baby was under ventilator support initially. Baby underwent surgery for intestine perforation on Day 3 of life. Further baby was treated for late onset sepsis. Baby was discharged on Day 39 of life after adequate preterm care and establishing feeds.

A female baby was born at 33+6 days gestation at a local Hospital with birth weight of 1.14 Kg. Baby was transported to Cloudnine Neonatal unit by transport team with nasal cannula. Baby required HFNC support initially. Baby was on TPN support and gradually feeds were established by Day 40. Baby had late onset sepsis and treated for the same. Baby was discharged at Day 50 of life.

Case Studies

A term Male baby, 38 weeks, delivered at a local hospital through emergency LSCS, with meconium stained liquor, noted to have severe respiratory distress at birth, hence intubated and shifted to Cloudnine Neonatal Unit for further management. At our NICU, baby required High Frequency Oscillatory ventilation. 2D echo done showed severe PAH with DORV + VSD + PDA. Baby was treated with supportive measures like Diuretics, and Inotropes along with mechanical ventilation for total of 14 days. Baby improved, was stable in room air, with well-established feeds and cardio-protective measures at time of discharge.

View all the case studies